The smarter way home for lost things

Left it on
the bus?
Get it Bak.

Phones, school blazers, keys and all the things that matter. Find what you've lost, collect it from the depot, or have it delivered right to your door.

🔎 Find my lost itemSee how it works ↗
No app needed to find your itemSecure ownership checksDelivery available
📱
iPhone found!Route 72 · Reported today
72 · CITYbusbak
📦
On its way backDelivery arranged in minutes
✓
🚌 Reported by bus drivers🔒 Safe & secure collection⚡ Optional on-demand delivery
Reunite with your belongings

Something missing? Start here.

Browse recently recovered items. Choose your item to see collection and delivery options.

Illustrative demo listings · Melbourne

For your privacy, identifying details and serial numbers are withheld until a claim is verified. All listings shown on this page are demonstration examples.

Three simple steps

From left behind to back in your hands.

No phone calls, no guessing which depot to visit, and no waiting in a lost property queue if you choose delivery.

01

Driver reports the item

Drivers photograph lost property in DriverHQ or BusBak, record the vehicle and route, and submit it through a secure API.

02

Find and claim it

Search BusBak.com, identify your item, and complete a short ownership verification. Staff confirm the item is ready for release.

03

Pick it up or get delivery

Arrange a free depot collection or get an on-demand courier quote, pay securely, and follow the delivery.

One connected lost property network

Built for the driver, the depot and the passenger.

Three purpose-built mobile views. These screen previews are rendered directly in this HTML demo — no external images or services required.

9:41 ●●● ▰
DriverHQDriver tools · Vehicle 184
On shift
Report lost property
ITEM DESCRIPTION
Black iPhone · protective case
LOCATION FOUND
Route 72 · Vehicle 184 · Seat 12
Photo upload via BusBak API✓ Ready
Submit to BusBak →
Secured with company SSO and short-lived upload credentials.

DriverHQ App

Quick photo report, automatic route details, seamless BusBak API handoff.

9:41 ●●● ▰
↩ busbakFound
Your phone is here!
Black iPhone
Found on Route 72Prahran
Held atPrahran Depot
🚌 Pickup from Bus/Depot
🚙 Deliver to me →
Claim verified before the item is released.

BusBak Passenger App

Find the item, verify ownership and choose a convenient return option.

9:41 ●●● ▰
↩ busbakSecure checkout
Get your iPhone back
DELIVER TO
Unit 4, 242 High Street
Prahran VIC 3181
⌖
Courier delivery (demo)$30.00
BusBak processing fee$6.00
Total to pay$36.00
Pay $36.00 securely →
Illustrative quote · Live quote and payment at launch.

Delivery & Payment

Confirm your address and see the full price before choosing to pay.

For transport operators

Your lost property operation. Finally organised.

A dedicated Bus Company Lost Property Portal gives depot teams one place to review reports, verify claims, record custody transfers and release items for collection or courier pickup.

✅ DriverHQ integration with bus, shift, route and depot metadata
✅ Company-specific permissions, item review and custody history
✅ Owner verification before pickup or delivery
✅ Collection codes and courier handover audit trail
✅ Reporting on items found, claimed and returned
Explore the workflow →
↩ busbak / Operator PortalPrahran Depot ▾
Lost property overviewToday · Demo
28ITEMS ON HAND
9AWAITING CLAIM
12RETURNED
ItemRouteDepotStatus
📱 Black iPhone72PrahranClaim pending
🧥 School blazer5PrahranReady
🎒 Backpack78RichmondFound
💻 Laptop bag16HawthornCourier booked
DriverHQ API connected
When it matters, getting it back matters more

Some things are worth the trip. Or the delivery.

That school blazer needed tomorrow, the phone you can't work without, or the house keys you just realised are missing.

🧥
School blazersGet the uniform back before the next school day.
📱
Phones & tabletsDon't spend the day travelling between depots.
💻
Laptops & work bagsImportant belongings returned with verified handover.
🔑
Keys & essentialsGet home, get moving and get back to normal.

Delivery eligibility depends on item value, battery/packaging restrictions, courier coverage and operator approval. Some high-value belongings may require depot pickup or a specialist courier.

How the platform connects

One report. One system. A simple way back.

The prototype demonstrates the user journey. Production requires secured DriverHQ integration, an item claim workflow, Uber Direct merchant onboarding and a payment provider.

🚌
DriverHQ / BusBak AppDriver takes photos and reports vehicle, route, time and location through authenticated BusBak APIs.
🏢
BusBak Operator PortalDepot reviews, secures and verifies the item. Staff release only after claimant validation.
📲
BusBak.comOwner searches, confirms identifying details, selects depot pickup or enters a delivery address.
🚙
Uber Direct + PaymentsServer requests an actual quote, adds a disclosed fee, processes payment, dispatches and tracks delivery.

Recommended production controls: private photo storage; signed upload URLs; limited public item details; proof of ownership; SSO/operator roles; custody/audit logs; depot opening hours; quote expiry and repricing; full payment authorisation before dispatch; compensation/insurance rules; verified courier pickup; webhook signature validation and idempotency; refunds/failed delivery handling. Uber Direct quotes typically expire after 15 minutes and delivery is subject to coverage and product restrictions. Uber API documentation.

Lost it? We'll help bring it Bak.

Find your things. Skip the depot run. Get on with your day.

Find my property →